Google reviews, Douglas Ave showroom
Customer Reviews
Five of them, printed whole. Read together they say the same thing in different words: the team explains the tub, what to expect from it and what not to, and nobody pushes.
Google rating
from 45 reviews
“Buying a hot tub for the first time can be overwhelming and after visiting many dealers we arrived at Water World. We appreciated the low pressure sale, so we were able to get the hot tub that was right for us as first time buyers. Gena was very knowledgeable and answered all of our questions. I can’t imagine going anywhere else!!!”
Jill Hollingsworth, Google review
“Gina is always so helpful and easy to work with. She explains all aspects of the products and what you can expect, and what you shouldn't expect. The spas I have had over the years have always been the highest quality. No surprises.”
Brad Eveland, Google review
“Best experience in Des Moines! The staff is incredibly knowledgeable and provided technical details that other shops simply didn't have. The customer service is top-notch and they genuinely wants to help you find the right solution. Highly recommend Water World Ltd for anyone looking for expertise and a personal touch.”
Phil Hemesath, Google review
“I love Water World! We were recommended by our general contractor to purchase a hot tub for our newly renovated outdoor patio. Gina and the rest of the staff are so helpful in answering all of our questions and trouble shooting when we have questions. We purchased an American Hot Tub and it has been amazing. Thank you Water World for being so helpful!”
Laura Parsons, Google review
“My wife and I are first time users to having a hot tub. Gena was very knowledgeable about all the different types, functions, & price ranges available. We went with a refurbished tub and they got to work for us. Once completed it was delivered and set up. We even made a few mistakes as first time users that Gena & her team were there to help us out with. My wife is enjoying the tub in the snow this morning. Thank you to Gena and her team!!”
Tim Mullen, Google review
Come and ask the same questions
About twenty systems are set up at 3619 Douglas Ave, and walk-ins are welcome Tuesday to Saturday. Start with the new hot tubs or the pre-enjoyed ones, or read how the shop got here since 1978.